Staff Software Engineer
Posting Date : 24 Jan 2019 | Close Date :19 Jan 2020



As a key member of the Global Technology Services (GTS) team you will be responsible for defining best practices for designing, developing solutions, extending and supporting various modules and components of Siebel applications suite. You will be involved in the development lifecycle from analysis, design, build, test and release with a focus on delivering solutions against business goals, technical requirements and platform engineering standards and best practices.



Job Details:

·         Prototype and analysis of Complex Solutions.

·         Carry out unit test of developed components

·         Prepare technical documentations on the deliverables

·         Interact with team and guide in technical analysis, designing & performance tuning

·         Design and code reviews to ensure standards and quality level for the build

·         Identify, define and implement best practices for process improvements for SDLC management

·         Manage in-house & vendor deliverables very optimally to meet time, scope & budget commitments.

·         Work with globally distributed teams & build excellent working relationships with other teams inside and outside of Global Software Engineering.

·         Prepare and report project performance metrics and KPIs


Experience and Skill Sets:


·         Must have BS Computer Science or equivalent with minimum 5+ years or more experience in core Siebel implementation and support

·         ITIL v3 Foundation Certification preferred.

·         Strong Experience in ServiceNow Customer Service Management implementation and Industry Experience

·         Extensive hands-on experience of working with script-based ServiceNow components such as business rules, script includes, client scripts, UI pages etc .

·         Good knowledge of ServiceNow development best practices.

·         Good knowledge of ServiceNow platform administration.

·         Experience in creating ServiceNow costume applications.

·         Customizing ServiceNow applications.

·         Good knowledge on service portal with experience coding in AngularJS.

·         Architectural and hands-on Integrations experience with Enterprise suite applications.

·         Experience with integrations to other systems using the MID server and direct/Scripted web services.

·         Knowledge and experience with JavaScript, PowerShell, JSON, REST and SOAP.

·         Monitor health, environment upgrade/clone, usage and overall compliance of the application.

·         Good functional knowledge on ITSM,ITOM,CSM and other ServiceNow functions.

·         Desired ServiceNow Training/Certifications:
System Administration, ServiceNow Advanced System Administration, Scripting in ServiceNow, ServiceNow Orchestration, Application Development in ServiceNow, ServiceNow Customer Service Management

·         Strong engineering leadership skills with a proven track record of success on large/highly complex projects preferably in the area of Enterprise Apps and Integration. Must have the ability to communicate technical issues and observations.

Specialization : Information Technology/Computer
Type of Employment : Permanent
Minimum Experience : 0
Work Location : Singapore

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